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Man of Mystery – part 2 of 3: Does Mystery Shopping Pay? PDF Print E-mail
Written by Shiftless   
Monday, 05 March 2007

Man of Mystery – part 2 of 3: Does Mystery Shopping Pay?

A Shiftless Baristo Column
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Is mystery shopping worth the trouble? Should a working barista take up mystery shopping on the side? What are the pluses and minuses?

Man of Mystery – part 2 of 3: Does Mystery Shopping Pay?

A Shiftless Baristo Column

Copyright 2007 by Eric S. Chen for BARISTO.net

 

In Part 1 of this series, I recalled some of my personal experiences as a mystery shopper and drew some conclusions from that about how to be a better baristo.

 

This section delves into the economics. Is it worth the trouble? Should a working barista take up mystery shopping on the side? What are the pluses and minuses?

 

To work through this I need to explain a bit about how a mystery shopper goes about doing their assignment.

 

Once you have researched some mystery shopping companies, and selected one or more to register with as a shopper, you have to actually sign up. In some cases this can take more time than you think. For example, some services might require you to accept payment electronically, which might mean getting an account such as a PayPal account set up for this purpose.

 

Besides registering for the mystery-shopping company, you may also be required to qualify for a specific client shopping program. For example, you may be required to take some online training and answer a set of questions correctly in order to be certified as being ready to perform a mystery shopping assignment.

 

Doing the prep is important, even for assignments that you have already done before. Some ongoing programs change certain parameters from time to time, for example, the way service is timed, or specific items that you are supposed to look for on the assignment.

 

Consequently, you can’t just do the prep once unless you only do the assignment once.

 



 
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