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The SCOW Chronicles: Stupid Customer Of the Week PDF Print E-mail
Written by Shiftless   
Friday, 18 August 2006
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A Shiftless Baristo Article
August 18
, 2006 

Starting a discussion series of true-life stories about challenging customers, and how dealing with them can help us become better baristi.

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The Shiftless Baristo's Guide to Getting More Tips PDF Print E-mail
Written by Eric S. Chen   
Friday, 07 July 2006
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There seem to be a lot of baristi, as well as store managers, who seem to take the attitude that "tips happen." I think that there are steps that baristi can take to increase their tips.


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BARIST-OM PDF Print E-mail
Written by Rachel Olivares   
Friday, 30 June 2006
An essay profiling a working barista who is also a yoga instructor. Includes advice on yoga as a stress reducer for working baristi. Write Comment (0 Comments)
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Baristo, Barista, Baristi PDF Print E-mail
Written by Eric S. Chen   
Thursday, 15 June 2006
shifltess_serving1.thumbnailThe SHIFTLESS BARISTO on fake Italian

The espresso-bar industry seems to have settled on the term "barista" for the profession, that is, those of us who brew the coffee, pull the espresso shots, and artfully create our signature espresso drinks. Write Comment (0 Comments)
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What’s a “Shiftless Baristo?” PDF Print E-mail
Written by Eric S. Chen   
Thursday, 15 June 2006
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The Founding Joke of www.BARISTO.net 

An espresso-bar store manager once faced a managerial crisis when suddenly, all four of his shift supervisors gave notice in the same week. Scrambling to find replacements, the hapless manager discovered that company policy prevented him from simply promoting experienced baristi into shift positions. This was because the company required that the supervisory candidate complete the mandatory shift training. Researching further, the increasingly pressed store manager learned that all of the scheduled shift classes in his region were booked for several months with candidates who were already slated for assignment to other stores.
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